11244NAT

MENTAL HEALTH SUPPORT FOR FIRST RESPONDERS

Mental Health Support for First Responders Course in Townsville

11244NAT

Mental Health Support For First Responders

Mental Health Support for First Responders Course in Townsville

This course is designed to address the unique psychological challenges faced by those on the front lines, including both professional first responders and individuals who find themselves in such a role unexpectedly, as well as teachers, educators, and anyone undertaking a basic first aid course. We aim to provide comprehensive support and education on mental health in emergency response, focusing on building resilience and equipping you with practical tools to manage the mental health impacts of responding to crises.

This course is intended for anyone who wants to understand first responders' mental health challenges and learn how to offer support. It's a space where your experiences are acknowledged, and your well-being is prioritised.



You will gain the skills and knowledge needed to recognise the signs and symptoms of mental health concerns in individuals and learn how to respond and provide support effectively. This course is similar to a first aid course but focused on mental health. Your role is to offer care and support until mental health professionals can take over.

UNIT(S) BEING DELIVERED

The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd – RTO 90909.

11244NAT – Course in Mental Health Support for First Responders

NAT11244001 – Develop knowledge of mental health support for first responders

NAT11244002 – Provide mental health support to first responders

IMPORTANT INFORMATION PRIOR TO ENROLMENT

  • COURSE DELIVERY

    This course can be delivered/assessed in the workplace or at facility organised by the training provider.

  • ENTRY REQUIREMENTS

    An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

    • Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health

    Online study options: the online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

  • COURSE DURATION

    Face-to-face min. duration: 360 minutes

    Online with face-to-face min. duration: 90 minutes

  • ASSESSMENT REQUIREMENTS

    Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

  • CERTIFICATE RENEWAL REQUIREMENTS

    This certificate does not require renewal.

  • COURSE FEES AND PAYMENTS

    • Please refer to our booking calendar for individual course fees.
    • Refund and fee protection policy – Please refer to the student handbook.
    • Payment Terms – Payment for individual participants is upfront, group booking payment terms are based on agreement between the client and service provider.

  • WORK PLACEMENT ARRANGEMENTS

    No work placement will be required as part of this course.

  • LEARNERS RIGHTS, RESPONSIBILITIES AND SUPPORT, INCLUDING COMPLAINTS

    Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook for all details relating to rights and responsibilities including complaints and appeals.

  • ASSESSMENT ACTIVITIES

    Practical task demonstrations:

    • Case Study: Demonstrate an understanding of mental health
    • Scenario 1 - Provide Support for a mental health concern
    • Scenario 2 - Provide Support for a mental health crisis

    Theory assessment - a written assessment consisting of multiple choice and short answer questions. All questions must be completed.